Last Updated: 24/08/2026
Add Mobiles (“Add Mobiles”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing products, contacting us, requesting repairs, or using our services.
Information We Collect
We may collect:
- Name
- Mobile number
- Email address
- Billing address
- Shipping/delivery address
- Order details
- Product and service information
- Payment/transaction information
- Customer support communications
- Repair-related information
- Device information where necessary for repair/service
- IP address and browser/device information
- Website usage information
- Cookies and similar technologies
Payment Information
When you make an online payment, payments may be processed through Razorpay and/or supported UPI/payment methods.
Add Mobiles does not need to directly store your complete card, UPI PIN, CVV or banking credentials on its own website. Payment information may be processed by the relevant payment service provider according to its applicable policies and security practices.
Razorpay’s current privacy documentation states that it processes transaction and customer information as part of its payment services.
Cash on Delivery
If you choose Cash on Delivery, we may collect and use the information necessary to confirm, process and deliver your order and collect payment.
How We Use Your Information
We may use information to:
- Process and deliver orders
- Confirm orders
- Process payments
- Provide Cash on Delivery services
- Provide repair services
- Respond to customer enquiries
- Provide order updates
- Process refunds and cancellations
- Prevent fraud and misuse
- Improve our website and services
- Maintain business and transaction records
- Comply with legal obligations
- Send promotional communications where permitted and, where required, with your consent
Information Sharing
We may share necessary information with:
- Payment service providers
- Delivery/courier partners
- Technology and hosting providers
- Service providers assisting us in operating the website
- Professional advisers where necessary
- Government or law-enforcement authorities where legally required
We do not sell personal information simply as a business practice.
Cookies
Explain essential cookies, analytics, preferences and similar technologies.
Data Security
Explain reasonable technical and organisational safeguards without making impossible promises such as “100% secure.”
Data Retention
Keep information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, tax, fraud-prevention and dispute-resolution requirements.
Your Privacy Rights
The Digital Personal Data Protection Act, 2023 establishes requirements concerning personal-data processing, including notice and consent concepts.
Your final policy should be aligned with the law applicable to Add Mobiles when the relevant provisions/rules apply.
Include appropriate mechanisms for:
- Access/requesting information
- Correction
- Withdrawal of consent where applicable
- Deletion/erasure where applicable
- Grievance/contact requests
Children’s Privacy
Add Mobiles does not knowingly seek personal information from children where prohibited by applicable law.
Third-Party Links
Explain that external websites have their own policies.
Policy Changes
Explain how updates will be posted.
Contact
Privacy / Data Requests:
support@addmobiles.in
Add Mobiles
Add Mobiles Opposite Court, Trunk Road, Vaddi Palem, Kavali, Andhra Pradesh 524201
+91 9666848224
contact@addmobiles.in | info@addmobiles.in